Click on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.
Order is processed as below: Step 1: Search for products. Step 2: Add products to your shopping cart. Step 3: Log in with a member ID or non-member order. Step 4: Fill in the order form. Step 5: Proceed with payment. Step 6: Complete the order and you will see the order number.
Shipping Area : Delivery available area (individual inquiry)
Shipping Rate : Conditional Free : $2 will be charged for shipping, if your order amount is less than $25.
Delivery Time : 2 - 14 days
◦Shipping Time : 2 - 14 days ◦Delivery method: (in Korea) Parcel Service (foreign) Airmail ◦Delivery area: Korea and foreign countries (※ Inquiries about individual countries that can be delivered) ◦Shipping cost: (in Korea) Starting from 2,500 KRW (foreign) Check the rate table. (※ In the case of direct shipping to foreign countries, if you order the product first, an e-mail will be sent so that you can pay the shipping fee after packaging is completed.) ◦Delivery period: 2–14 days (※ Up to 14 days for custom-made products) ◦Customized products such as beds, steps, houses, hanboks, and accessories can be shipped within up to 14 days. ◦It will be released only when the deposit is confirmed. Be careful with the name of the depositor. (※ If the orderer and the depositor are different, make sure to fill them out separately or contact the customer center.) ◦Customs and Duties → he recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
◦ Exchange/return is not possible for reasons other than product damage. ( ※ Check the customer center for exact information.) ◦ Exchange or return is not possible if the product is received and used, or if the packaging or trademark is damaged. ◦ Please take a picture and invoice of the damaged part when it is damaged during shipping. (※ Please take it in as much detail as possible.) ◦ Hanbok, season products (e.g., Halloween, Christmas, etc.) and sale products cannot be returned. ◦ Accessories such as necklaces and hats can only be exchanged within the same product. ◦ Products that say "Exchange or return is not possible" cannot be exchanged or returned.
◦ Exchange/return is not possible for reasons other than product damage. ( ※ Check the customer center for exact information.) ◦ Exchange or return is not possible if the product is received and used, or if the packaging or trademark is damaged. ◦ Please take a picture and invoice of the damaged part when it is damaged during shipping. (※ Please take it in as much detail as possible.) ◦ Hanbok, season products (e.g., Halloween, Christmas, etc.) and sale products cannot be returned. ◦ Accessories such as necklaces and hats can only be exchanged within the same product. ◦ Products that say "Exchange or return is not possible" cannot be exchanged or returned.
Pending period for reward store credit: Your reward store credit issued from orders will be added to your account and stay as Pending for 20 days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available store credit balance.
Requirements: If you pay for your order with store credit, you are required to spend a minimum store credit of #min_mileage.” The maximum store credit you can spend on one order is “max_mileage.”
Cancellation of store credit: Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your store credit will be cancelled if you close your account. Also, your store credit will expire if there is no newly issued store credit for three years.
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WORLD SHIPPING
PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :
KAKAO
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